Privacy Policy
Terms of Use Please: review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site means that you agree to these rules.
Changes to Privacy Policy: We may from time to time change these rules. We will notify users of the Site of any changes by posting the revised policy reflecting them with a new effective date on this page. Your use of our Site following any such change means that you agree to the rules as changed. These rules--specifically including the "Customer Information Policy", "Use of Cookies", "Use of IP Addresses", and "Security" paragraphs below--apply to this website only.
Use Of Cookies: What is a cookie? A cookie is a piece of information that is sent to your computer's hard drive to help our site recognize you when you return to our Site. Cookies are used as a standard practice by many sites. An example of how we use this function could be if you started to place items in your shopping cart, but then for some reason had to leave our Site or shut off your computer. When you return to our Site, the cookie would enable our Site to recognize that you have returned and all the items you placed in your cart during an earlier session would still be in your shopping cart.
We also use cookies to determine the number of people that come to our Site. It is important for us to understand the number of new customers using our Site. When your computer accepts the cookie, we are able to record that session as a new visitor to our Site. As important as cookies are to our Site, we understand that this might make you uncomfortable. If you would prefer to not accept cookies from ours or any other Site, you can modify the setting on your specific web browser to not accept them. Please refer to your browser's online help feature or the user's manual for instructions on how to do this. Use Of IP Addresses.An IP address is a number automatically assigned to your computer whenever you get on to the internet. Your computer's IP address is used by our Site for administration purposes and to report aggregate traffic information to our affiliates and advertisers. Our Site does not tie personal information to an IP address.
Security: While no online transaction is 100% secure, VAMPS NYC strives to protect your personal information to the best of our ability. All orders submitted use the Secure Checkout feature on our Site. This feature uses the industry standard, SSL (secure socket layer) encryption to protect any personal information including your credit card number.
Information you give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
Sharing of Information: We may share our customers’ personal information with our corporate entities and affiliates. These entities and affiliates might market to you because of the shared information but if you opt-out, if you so choose to. Information may be disclosed to third parties in order to comply with our legal obligations. Vamps NYC uses the Pintrest tag tracking pixel.
Online Orders:
We request information from you on our order form. You must provide contact information (such as name and shipping address) and financial information (such as credit card number and expiration date). This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, this contact information is used to get in touch with you. Online orders placed at VAMPSNYC.com can only be shipped to a physical U.S. address, excluding P.O. and CPO Boxes.
Retail:
We may require government-issued identification or collect personal information, such as your name, address and telephone number, when you return or exchange merchandise in-store. We use this information for the purposes of processing the transaction, maintaining records, and detecting and preventing fraud. We may also collect personal information, such as name, telephone number, or email address, if you contact a store or our consumer care team with a question, concern or complaint, so that we may respond appropriately. In addition, you may be asked for your email address if you express interest or agree to receive electronic sales receipts and emails about new promotions, fashion trends, etc. Providing your email address at our retail locations is strictly optional.